We respect your right to privacy and are committed to observing the National Privacy Principles in accordance with the Privacy Act 1988 (Cth).
Personal information provided by you on our website including your name, address, telephone number and other personal details will be handled appropriately. You may contact us at any time to request details about the information we hold, or request it be changed or deleted.
We will not sell or otherwise provide your personal information to a third party (other than as is reasonably necessary to process and deliver your order and maintain this website and its supporting systems), or make any other use of your personal information for any purpose which is not incidental to your use of this website. For the avoidance of doubt, personal information will not be used for any purpose which a reasonable person in your position would not expect.
However, we may use your personal information to contact you electronically from time to time for our own marketing and customer survey purposes. You will have no obligation to respond to such communications. We will not provide your personal information to any other person or organisation without your consent. If you request us not to contact you or use your personal information in a particular manner or at all, we will adopt all reasonable measures to observe your request.
Cookies may be used by us to complete online orders on this website to enable us to monitor traffic patterns and assist you if you revisit this website.
Personal information which we collect may be aggregated for analysis but in such circumstances we would ensure that individuals would remain anonymous.
All personal information which we collect is kept confidential to the best of our abilities. You will appreciate, however, that we cannot guarantee the security of transmissions.
We consider it is the responsibility of parents to monitor their children's use of our website. Nevertheless it is our policy not to require personal information from persons known to be under the age of 18 years.
This website contains links to other websites. Links to other websites may not remain current or be maintained. We are not responsible for the privacy practices nor the content of any linked website.
Terms of Service
These terms and conditions apply to the use of this website, including the purchase of second hand books over this website. In using this website for these or any other purposes, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using this website. These terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of this website.
Amendments to terms and conditions
We reserve the right to amend these terms and conditions at any time. Any amendments shall be effective immediately upon notification on this website. Your continued use of this website following such notification will represent an agreement by you to be bound by these terms and conditions as amended.
In these terms and conditions, the expressions "we", "us" and "our" are a reference to Brotherhood of St Laurence ABN 24 603 467 024 (BSL) which is the owner of this website.
All books offered for sale on this website are second-hand books only. Books listed for sale on this website are rated as being in poor, fair, good or excellent condition. Whatever the rating applicable to the books you purchase, the books are second-hand and will generally display at least some evidence of prior use or minor defect.
Accordingly, we accept no responsibility for the quality or condition of any of the books for sale on this website.
All books listed for sale on this website are in stock and for sale at the prices specified. All prices are in Australian dollars and include GST. Delivery costs are in addition to the price specified. Delivery costs are at the rates quoted on this website at the time of purchase.
If you would like to purchase any book listed on this website, please click the "add to cart" button to the right side of the book's title and it will be added to your cart. Additional books listed can be added to your cart at any time by the same process.
When you are ready to complete your purchase, please click the "proceed to payment" button from your cart and you will be directed through the payment process.
Payment must be effected using the PayPal payment system accessible via the link on this website. Details of the PayPal payment procedure are described in the payment process.
Books are offered for sale only to people who can make legally binding contracts and should not be purchased by people under the age of 18.
Title in a book does not pass to you until payment has been received in full.
Risk of loss or damage to the books purchased passes to you upon despatch.
Cancellations and refunds
You may cancel your order and request a refund of the price paid within 24 hours of purchase by clicking on the "Contact" link on this website and sending a message quoting the number of your order as specified in the purchase confirmation email we send to you following your purchase. After this time your order may have been despatched and cannot be cancelled.
Refunds on cancelled books will be in accordance with PayPal's refund policy applicable from time to time.
We will exchange any books purchased on this website within 3 business days of their delivery to you (5 business days where delivered outside Victoria) provided the books are returned to:
25 Brunswick Road
Brunswick East VIC 3057
in substantially the same condition they were in at the time of despatch and accompanied by proof of purchase. We will not refund delivery or freight charges.
All books purchased on this website will be despatched within 2 to 3 business days from the date of purchase. Orders placed on holidays or weekends will begin processing the next business day.
We deliver books anywhere in Australia using the services of our delivery contractor which is currently Toll Priority.
Once your order is collected by Toll Priority for delivery, we will not be responsible for any loss or damage to the books ordered or any delay in delivery but will use reasonable endeavours to track orders where possible. If an order is delayed please check first with Toll Priority quoting the consignment number of your order as specified in the purchase confirmation email we send to you following your purchase. If your order hasn't arrived within 5 business days of purchase (7 business days outside the Melbourne metropolitan area), please contact us by clicking on the "Contact" link on this website.
We will make all reasonable efforts to ensure delivery time frames are met. However, by placing an order online you agree not to hold us liable for any loss or damage (whether directly or indirectly) arising out of or in connection with any delay or failure to deliver items ordered within our estimated time frame.
To the maximum extent permitted by law, all conditions, warranties, representations, liabilities and obligations, whether implied or imposed by statute or otherwise, in respect of the supply of books, including any conditions or warranties as to merchantability, fitness for purpose or correspondence with description, are excluded and all liability for loss or damage, whether consequential or otherwise and whether arising from negligence or from any other cause whatsoever, is excluded. However, if we are held or found to be liable to you for any matter relating to or arising in connection with the supply or non-supply of books using this website, whether based on an action or claim in contract, negligence, tort or otherwise, the amount of damages you will be entitled to recover from us will be limited to the amount actually paid by you for the books ordered.
We do not accept responsibility for any loss or damage however caused (including through negligence) which you may directly or indirectly suffer in connection with your use of this website or any linked website, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this website.
This means that you must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer systems. We do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this website or any linked website.
Responsibility for the content of any advertisement appearing on this website (including any hyperlinks to an advertiser's own website) rests solely with the advertiser. The placement of such advertisement does not constitute a recommendation or endorsement by us of the advertiser's products and each advertiser is solely responsible for any representations made in connection with its advertisement.
Our links with linked websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites.
These terms and conditions are governed by the laws in force in Victoria. You agree to submit to the exclusive jurisdiction of the courts of Victoria.